At ICEY Jewelry we strive for quality crafted jewelry, it typically takes 14-24 business days for domestic standard shipping delivery. Each order varies on the popularity of a product or a custom piece of some sort. Please give our jewelers time to authenticate and craft your piece. We appreciate your consideration and patience.
BRACELET SIZE GUIDE
1. Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape, or a strip of paper. 2. If you are using a plain strip of paper, then measure that item with a ruler to determine your wrist size. 3. Add 1/4 inch to 1 inch to your wrist size, depending on whether you would like a snug, comfort, or loose fit.
RING SIZE GUIDE
The Paper Strip Test
- Cut a small strip of paper - Wrap it around your finger snugly. - Mark the point where the end of the sting or paper meets - Measure the length with a ruler and compare your measurement to our sizing picture. The length of your paper is equal to the inner circumference shown below.
Icey Jewelry allows customers to return their orders within a 30 day period of the item arriving. Full refunds are accepted if the product is returned in the first 14 days, beyond 14 days only exchanges will be accepted.
The products must be returned in new, resellable condition. Products that are altered or damaged (scratches, wreckage, etc.) do not qualify and may be discarded.
When returning an item you must provide all the packaging that was sent to you/ if you don't return all the packaging the cost of the packaging will be taken out of the refund
Shipping charges will not be refunded unless products are defective or there is a shipping error.
If you're looking to return any items you can contact us by the contact page on our website, or email us directly at: firstname.lastname@example.org